Terms of Service

Effective Date: 01/01/2025
Last Updated: 09/29/2025

Welcome to Voyage The Salon. By accessing our website, booking services, or engaging with our brand online, you agree to the following Terms & Conditions. Please read them carefully.

1. General Use

  • This website and its content are provided for your personal, non-commercial use.

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Appointments & Services

  • All appointments are subject to availability.

  • We kindly request a minimum of 24-hours notice for cancellations or rescheduling.

  • Missed or late cancellations may result in a fee, in accordance with our salon policy.

  • Prices for services and retail products are subject to change without prior notice.

3. Refund Policy

At Voyage The Salon, our goal is to provide every guest with exceptional service, results, and an outstanding salon experience. We are committed to client satisfaction and stand behind the quality of our work.

If you are dissatisfied with the results of a service, you must notify Voyage The Salon within seven (7) calendar days of your appointment. We may request photographs and/or an in-person consultation to evaluate the concern.

If salon management determines that a correction is warranted, we will gladly provide one complimentary corrective service. Corrective services may be performed by the original service provider or by another qualified team member selected by salon management, at the salon’s discretion.

Because salon services are professional services involving time, expertise, and products that cannot be recovered once a service has been completed, all services are final and non-refundable. Voyage The Salon does not offer refunds, partial refunds, credits, or reimbursements for completed services.


Refunds, credits, and complimentary corrections will not be provided for:

• A change of mind or personal preference after the service has been completed.

• Dissatisfaction resulting from inaccurate, incomplete, or undisclosed information provided during the consultation.

• Desired results that could not reasonably be achieved in a single appointment and were discussed during the consultation process.

• Changes to the service outcome resulting from improper home care, use of non-recommended products, swimming, environmental exposure, or failure to follow aftercare instructions.

• Services altered, adjusted, corrected, or redone by another salon, stylist, or service provider.

• Failure to notify the salon of concerns within seven (7) calendar days of the original appointment.

Corrective services are limited to adjustments necessary to achieve the result originally agreed upon during the consultation and do not include requests for a different color, haircut, style, technique, or service than what was originally performed.

Voyage The Salon reserves the right to determine whether a corrective service is appropriate and to decline requests that fall outside the scope of this policy.

By booking and receiving services at Voyage The Salon, guests acknowledge that they have read, understood, and agreed to this Service Satisfaction Guarantee and Refund Policy.

4. Payments

  • Payments are due at the time of service unless otherwise arranged.

  • We accept Visa, Mastercard, Discover, and American Express.

  • Gift cards and promotional offers are non-transferable, non-refundable, and cannot be redeemed for cash.

5. Website Content

  • All images, text, logos, and content are the property of Voyage The Salon and may not be used, copied, or distributed without written consent.

  • We strive for accuracy but cannot guarantee that all information, including pricing, service descriptions, or availability, is free of error. We reserve the right to correct errors at any time.

6. Limitation of Liability

  • Voyage The Salon and its affiliates are not liable for any damages, injuries, or losses arising from use of our website, booking platform, or salon services, except where required by law.

  • Results of hair and beauty services may vary depending on individual circumstances.

7. Third-Party Links

  • Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

8. Policy Changes

  • We may update these Terms & Conditions at any time. Continued use of our website or services indicates your acceptance of the updated terms.

9. Governing Law

  • These Terms & Conditions are governed by the laws of the State of Florida Florida. Any disputes shall be handled in local courts of jurisdiction.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please reach us at:

Voyage The Salon
Email: voyage@voyagethesalon.com
Phone: 941-896-3902
Website: https://www.voyagethesalon.com